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5-Star Hotel Customer Satisfaction Analysis Using Hybrid Methodology
Hotel customer reviews dataset for customer satisfaction analysis -
CR Dataset
The MR dataset is a movie review repository (containing 10,662 reviews) while CR contains 3,775 reviews about products, e.g. a music player. -
CR: Customer Reviews
Seeing stars: Exploiting class relationships for sentiment categorization with respect to rating scales. -
Amazon-Kindle Dataset
Amazon is an e-commerce website where users can buy products.