Dataset Groups Activity Stream BANKING dataset The BANKING dataset comprises 13,083 customer service queries in the banking domain, which are categorized into 77 unique intents. BibTex: @dataset{Iñigo_Casanueva_and_Tadas_Temčinas_and_Daniela_Gerz_and_Matthew_Henderson_and_Ivan_Vulić_2024, abstract = {The BANKING dataset comprises 13,083 customer service queries in the banking domain, which are categorized into 77 unique intents.}, author = {Iñigo Casanueva and Tadas Temčinas and Daniela Gerz and Matthew Henderson and Ivan Vulić}, doi = {10.57702/z4lctjtq}, institution = {No Organization}, keyword = {'banking domain', 'customer service', 'intent classification'}, month = {dec}, publisher = {TIB}, title = {BANKING dataset}, url = {https://service.tib.eu/ldmservice/dataset/banking-dataset}, year = {2024} }
