Dataset Groups Activity Stream Customer Service Calls Dataset A dataset consisting of ten years of customer service calls to a fleet truck company. BibTex: @dataset{Ali_Khodadadi_and_Soroush_Ghandiparsi_and_Chen-Nee_Chuah_2024, abstract = {A dataset consisting of ten years of customer service calls to a fleet truck company.}, author = {Ali Khodadadi and Soroush Ghandiparsi and Chen-Nee Chuah}, doi = {10.57702/lqnxccrx}, institution = {No Organization}, keyword = {'Customer Service', 'Natural Language Processing', 'Text Analysis'}, month = {dec}, publisher = {TIB}, title = {Customer Service Calls Dataset}, url = {https://service.tib.eu/ldmservice/dataset/customer-service-calls-dataset}, year = {2024} }
